Frequently Asked Questions
What time is check in?
4pm
What time is check out?
11am. Feel free to sleep in!
Can I check out late?
Call the front desk and we will do our best to make it happen.
Is there an age restriction?
Yes, The Velvet Rope is an adults only hotel. 21 & over.
Is on-site parking available?
Guest on-site parking is available.
Is there a resort fee?
Yes $30 per person per night.
Is there a deposit?
Yes $100 refundable deposit per stay.
Where can we print out boarding passes?
Our front desk team is happy to assist you.
Do you have recommendations for what to do in Palm Springs?
Stop by the front desk and let us help you map out your visit; we’ll make you feel like a local in no time.
What are some good restaurants and bars close by?
Do you allow pets?
We allow dogs under 50lbs with a limit of two dogs per room. We charge a cleaning fee of $100 per stay, plus $50 for an additional dog. Dogs must be on a least at all times and are not allowed near the pools.
What is the cancellation policy
Cancel by 4pm local time 2 days prior to the arrival date to avoid a cancellation fee of 1 night room and tax.
Can I get married at the property?
Yes please use our contact page to request more information!
Can I host an event at your property?
Yes please use our contact page to request more information!
